In Switzerland Sunrise offers special rates for state employees. In 2017 they acquired Medinex, an enterprise which was selling this type of mobile phone contracts.
After Hennig had relaunched the main Sunrise business portal in 2017, we were also tasked with an overhaul of the Medinex website and the user support that went with it.
Concept & Design
The new site was to be aligned with the Sunrise CI and its business website while maintaining the brand identity of Medinex. Structure and user journey of the existing site were to be maintained to facilitate access to the information required without having to learn new ways to get there.
The Medinex website does not offer online selling and instead directs the visitor to its shops or shops of Sunrise partners. An integrated map of points-of-sale which is constantly updated is a vital function to achieve this objective.
Due to the complex history of the existing website that had involved various agencies and changing teams at both Medinex and Sunrise, reconstructing the processes was an important preparatory phase which Hennig carried out to everybody’s satisfaction.
Realisation and follow-up
Pricing is a key sales tool in the Sunrise world and there was very little time to complete the new website. It also means that updating the site must be fast and straightforward as the telecommunications provider runs frequent campaigns promoting new products or prices. Since Medinex serves different groups of users Hennig has to create landing pages, ad banners or pop-ups in French, German, Italian and English at short notice.
Our team runs regular technical updates and the multi-language versions of the content; we also summarize the main findings of Google Analytics for Sunrise.
Get started with us!
Hennig Agentur für Kommunikation GmbH
Allersberger Straße 85
+49 911 5868505